Refund Policy
Last updated: May 24, 2026
Short version
All sales are final. We do not offer refunds.
Family Faith Studio gives every new account a free 7-day trial with full access to every tool — no credit card required to start. The trial is your risk-free window to decide whether the product is right for your family. Please use it.
The details
Free 7-day trial
Every new family gets 7 days of full access to every feature, with no limits. You will not be charged during the trial. If you do not add a payment method, your access simply pauses at the end of the trial — we never auto-charge you.
Paid Family Plan ($9.99/mo)
Once you add a payment method and the Family Plan begins, all payments are non-refundable, including:
- Monthly subscription charges, in full or pro-rated
- Charges for billing periods you did not actively use
- Charges that renew while your account is inactive or unused
- Charges incurred after you forgot to cancel
We do not issue partial refunds, credits, or pro-rated returns for unused time within a billing period.
Cancel anytime
You can cancel your subscription at any time from Settings → Subscription. When you cancel:
- You keep full access through the end of the current billing period.
- You will not be charged again.
- You can export your journal as JSON or download a keepsake PDF before access ends.
Exceptions
We will consider refunds only where required by applicable consumer law in your jurisdiction, or in the case of a duplicate charge or a verified billing error caused by us. Email us with your account email and a brief description, and we'll investigate.
Chargebacks
Filing a chargeback without first contacting us may result in your account being closed and access to your family's data being removed. Please email us first — we're a small team and we respond quickly.
Contact
Questions about a charge? Email hi@gracefullymanaged.com with the email address on your account and we'll get back to you within two business days.