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Terms of Service

Last updated: [INSERT DATE] Effective date: [INSERT DATE]

Welcome to Family Faith Studio. These Terms of Service (“Terms”) govern your use of the Family Faith Studio website, application, and related services (collectively, the “Service”), operated by [BUSINESS LEGAL NAME] (“we,” “us,” or “our”).

By creating an account or using the Service, you agree to these Terms. If you don’t agree, please don’t use the Service.

1. Who Can Use the Service

1.1 Account holders must be adults

You must be at least 18 years old to create an account. The Service is designed for parents and guardians to use with their children — but only adults can hold accounts, make purchases, and agree to these Terms.

1.2 You are responsible for your family’s use

As the account holder, you are responsible for:

  • Everything that happens under your account
  • All content you and other parents on your account create
  • Decisions about what to share with the children in your care
  • Supervising any child’s interaction with the Service (such as Wonder Mode browsing)

1.3 Children do not have accounts

The Service does not create accounts for children, allow children to log in independently, or knowingly collect personal information directly from children. Parents enter information about their children (name, age, interests) to personalize the experience. See our Privacy Policy for more details.

1.4 One family per account

Each account represents one family unit. You may invite a co-parent to your family account; you may not share account credentials with multiple unrelated families. Commercial resale of access is prohibited.

2. Account Creation and Security

2.1 Accurate information

You agree to provide accurate, current information when creating your account and to keep it updated.

2.2 Account security

You’re responsible for keeping your password secure. You’re responsible for all activity on your account. Notify us immediately if you suspect unauthorized access.

2.3 Co-parent accounts

You may invite another parent or guardian to your family account. That person agrees to these Terms by accepting the invitation. The primary parent (the original account creator or transferred designee) remains responsible for billing and overall account decisions.

3. Subscription, Billing, and Refunds

3.1 Free and paid tiers

We offer a Free tier with usage limits and a paid Family Plan tier with expanded features. Current pricing is displayed on our pricing page and may change with notice.

3.2 Subscription billing

Paid subscriptions are billed monthly or annually in advance through our payment processor, Stripe. By starting a paid subscription, you authorize us to charge your payment method on the recurring schedule until you cancel.

3.3 Auto-renewal

Subscriptions automatically renew at the end of each billing period unless canceled before the renewal date. Renewal charges use the same payment method on file.

3.4 Cancellation

You can cancel your subscription anytime from your account settings. Cancellation takes effect at the end of your current billing period. You’ll retain access to paid features until then. You will not be charged again unless you reactivate.

3.5 Refund policy

We offer a 14-day money-back guarantee on initial paid subscriptions. If you’re not satisfied within 14 days of your first paid charge, email [CONTACT EMAIL] and we’ll refund the charge.

After the 14-day window:

  • Monthly subscriptions: no refunds on past months; you can cancel future renewals anytime
  • Annual subscriptions: no refunds on past months, but we may offer prorated refunds at our discretion in cases of hardship or service issues

Refunds are processed to the original payment method within 5–10 business days.

3.6 Failed payments

If a payment fails, we’ll attempt to charge your method up to three times over approximately one week. If all attempts fail, your subscription will be canceled and your account will revert to the Free tier. Your data remains accessible.

3.7 Price changes

We may change subscription prices with at least 30 days’ notice by email. Price changes take effect at your next renewal. If you don’t agree to a price change, you can cancel before the renewal date.

3.8 Taxes

Prices displayed don’t include taxes. Where required, applicable taxes will be added at checkout based on your billing address.

4. Acceptable Use

4.1 What you can do

You may use the Service for personal, household, family faith-related purposes — including studying scripture, building devotions, journaling spiritual growth, and exploring questions about Christian faith.

4.2 What you can’t do

You agree not to:

  • Use the Service for any commercial purpose (selling content generated by the Service, building competing products from our outputs, etc.)
  • Reverse-engineer, decompile, or attempt to extract our source code or AI prompts
  • Use automated tools (bots, scrapers) to access the Service
  • Attempt to exceed your tier’s usage limits through technical workarounds
  • Use the Service to generate content that is illegal, harmful, harassing, discriminatory, or sexually explicit
  • Use the Service to spread misinformation, including misrepresenting our AI-generated content as authoritative theological doctrine
  • Impersonate other people or families
  • Share access credentials with anyone outside your family
  • Use the Service to harm children, including generating content designed to manipulate, mislead, or sexualize minors
  • Test or probe the Service for vulnerabilities without our explicit written permission

4.3 We can suspend accounts that violate these rules

We may suspend or terminate accounts that violate these Terms, with or without notice depending on severity. For serious violations (especially anything involving harm to children), we may also report to law enforcement.

5. AI-Generated Content

5.1 What our AI does

The Service uses AI (Anthropic’s Claude API) to generate responses to questions, retell Bible passages, build devotions, and create related content based on your inputs and family context.

5.2 AI content is not authoritative

AI-generated content is intended as a helpful starting point for family conversations and study. It is not a substitute for:

  • Pastoral guidance from a qualified minister
  • Professional counseling or therapy
  • Medical, legal, or financial advice
  • The Bible itself

You are responsible for reviewing AI-generated content before sharing it with your children and for using your own judgment about its theological accuracy and pastoral appropriateness.

5.3 We may improve AI responses

We may use anonymized, aggregated data about how our AI tools are used (without your personal content) to improve the Service. We don’t sell your data or use your specific family content to train AI models. See our Privacy Policy for details.

5.4 AI can make mistakes

Despite careful prompting and guardrails, AI may occasionally generate content that is theologically off, factually wrong, or otherwise inappropriate. We work to minimize this, but cannot guarantee perfection. If you encounter problematic content, please report it to [CONTACT EMAIL].

5.5 You own your inputs; we have rights to operate the Service with them

You retain ownership of the questions you ask, notes you write, and other content you submit. By using the Service, you grant us a limited license to process your inputs to provide the Service (e.g., sending them to our AI provider, storing them in your journal, generating responses). This license ends when you delete the content or close your account.

6. Your Content and Family Journal

6.1 Your family’s journal is yours

The journal entries, AI generations, prayers, notes, and other content stored in your account belong to your family. We host and process this content to provide the Service.

6.2 You can export your data

You can export your family’s data at any time through the Data section of your account settings. Exports are provided as JSON files.

6.3 You can delete your data

You can delete individual entries, kid profiles, parent profiles, or your entire family account at any time through account settings. Account deletion has a 30-day grace period during which the primary parent can contact support to restore the account. After 30 days, all data is permanently deleted from our active systems (some backups may persist for up to 90 days before final deletion).

6.4 What happens to data if a parent leaves a family

If a co-parent is removed from a family or leaves voluntarily, their personal profile is removed from the family, but the content they contributed to the family journal remains attached to the family (not to their personal identity). This preserves the family’s history.

7. Intellectual Property

7.1 We own the Service

The Family Faith Studio name, logo, design system, written content (including Hard Questions Library curated content), software, and underlying technology are owned by [BUSINESS LEGAL NAME] and protected by copyright, trademark, and other laws.

7.2 You receive a limited license

We grant you a personal, non-exclusive, non-transferable, revocable license to use the Service for personal, household family use during the period your account is active.

7.3 Bible translation copyrights

Bible translations available in the Service (ESV, CSB, NIV, NLT, KJV, NIrV) are owned by their respective publishers. We use them under fair use, license, or public domain status as applicable. Your use of Bible content through the Service must comply with the underlying translation’s terms of use.

7.4 Feedback

If you send us feedback, suggestions, or ideas, we may use them to improve the Service without obligation or compensation.

8. Privacy

Your privacy matters. Our Privacy Policy explains what data we collect, how we use it, and your rights. By using the Service, you also agree to our Privacy Policy.

9. Third-Party Services

The Service integrates with third-party providers:

  • Anthropic (AI provider for Claude API)
  • Stripe (payment processing)
  • Lovable Cloud (hosting and infrastructure)
  • Email delivery providers (for transactional emails)

These providers have their own terms and privacy policies. We choose providers carefully and work to ensure they handle data responsibly, but we are not responsible for their independent actions.

10. Disclaimers

10.1 The Service is provided “as is”

The Service is provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, accuracy, or non-infringement.

10.2 No guarantees of uptime

We work to keep the Service available, but we don’t guarantee uninterrupted access. Maintenance, updates, technical issues, or third-party outages may cause temporary unavailability.

10.3 No guarantees about content

We don’t warrant that AI-generated content will be accurate, theologically correct, or suitable for every situation. You use this content at your own discretion.

10.4 Not a substitute for professional care

The Service is not a replacement for pastoral counseling, mental health care, medical advice, legal advice, or any other professional service.

11. Limitation of Liability

To the maximum extent permitted by law:

11.1 We are not liable for indirect damages

[BUSINESS LEGAL NAME], its owners, employees, and affiliates are not liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, goodwill, or other intangible losses arising from your use of the Service.

11.2 Total liability cap

Our total cumulative liability to you for all claims related to the Service will not exceed the greater of (a) $100 USD or (b) the amount you paid us in the 12 months preceding the claim.

11.3 Some jurisdictions don’t allow these limits

Some states and countries don’t allow certain disclaimers or liability limitations. In those jurisdictions, our liability is limited to the maximum extent permitted by law.

12. Indemnification

You agree to defend, indemnify, and hold harmless [BUSINESS LEGAL NAME] and its owners, employees, and affiliates from claims, damages, losses, and expenses (including legal fees) arising from:

  • Your violation of these Terms
  • Your misuse of the Service
  • Your violation of any law or third-party right
  • Content you submit to the Service

13. Account Termination

13.1 You can close your account anytime

Close your account through settings or by emailing [CONTACT EMAIL]. Closure takes effect after the 30-day grace period described in Section 6.3.

13.2 We can suspend or close accounts

We may suspend or terminate your account if:

  • You violate these Terms
  • Your account has been inactive for an extended period (we’ll notify you first)
  • We’re required to by law or court order
  • We discontinue the Service (with reasonable advance notice and assistance with data export)

13.3 What survives termination

Sections related to ownership, disclaimers, limitations of liability, indemnification, dispute resolution, and governing law survive termination.

14. Changes to the Service

We may modify, suspend, or discontinue features of the Service at any time. We’ll provide reasonable notice of material changes. If we discontinue the Service entirely, we’ll give you at least 60 days’ notice and help you export your data.

15. Changes to These Terms

We may update these Terms from time to time. When we make material changes, we’ll:

  • Update the “Last updated” date at the top
  • Notify account holders by email at least 14 days before changes take effect
  • Post the updated Terms on our website

Continued use of the Service after changes take effect means you accept the updated Terms. If you don’t agree, you can close your account before the effective date.

16. Dispute Resolution

16.1 Try to work it out first

If you have a concern, please contact us first at [CONTACT EMAIL]. Most issues can be resolved quickly through direct communication.

16.2 Governing law

These Terms are governed by the laws of the State of [STATE], without regard to conflict-of-law principles.

16.3 Venue

Any legal action must be brought in the state or federal courts located in [COUNTY], [STATE]. You and we both consent to personal jurisdiction in those courts.

16.4 No class actions

You agree to resolve disputes individually, not as part of a class action or representative proceeding, to the extent permitted by law.

NOTE TO SARA: Many SaaS companies include an arbitration clause here that requires customers to resolve disputes through binding arbitration rather than court. Arbitration clauses are controversial and have legal nuances. Discuss with your attorney whether to add one based on your risk tolerance and customer relationship preferences.

17. Miscellaneous

17.1 Entire agreement

These Terms, together with the Privacy Policy and any other policies referenced, are the entire agreement between you and us about the Service.

17.2 Severability

If any part of these Terms is found unenforceable, the rest remains in effect.

17.3 No waiver

If we don’t enforce a provision, that’s not a waiver of our right to enforce it later.

17.4 Assignment

You can’t transfer your rights under these Terms without our consent. We can transfer ours (for example, in a business sale) with notice to you.

17.5 Force majeure

We’re not liable for delays or failures caused by events outside our reasonable control (natural disasters, internet outages, third-party provider failures, etc.).

18. Contact Us

Questions about these Terms? Email us:

[CONTACT EMAIL]

[BUSINESS LEGAL NAME] [BUSINESS ADDRESS]